**FAQ - TechLocity.store Computer Sales and Repair**

TechLocity.store offers a wide range of computer hardware, including but not limited to laptops, desktops, monitors, peripherals (such as keyboards, mice, and speakers), networking equipment, and accessories.

Yes, we provide comprehensive repair services for computers, including laptops and desktops. Our experienced technicians can diagnose and fix hardware and software issues to get your device back up and running smoothly.

You can request a repair service by contacting our customer support team either through email, phone, or by visiting our store location. Our team will assist you in scheduling an appointment and providing further instructions.

   We offer a wide range of computer repair services, including but not limited to:

   - Hardware diagnostics and replacement (e.g., hard drive, RAM, motherboard)

   - Software troubleshooting and virus removal

   - Operating system installation and upgrades    - Data recovery and backup solutions

The duration of a computer repair depends on the complexity of the issue and the availability of replacement parts, if needed. Our technicians strive to complete repairs in a timely manner while ensuring quality workmanship.

  Yes, we offer a warranty on our repair services. The warranty period may vary depending on the type of repair performed. Please contact our customer support team for more information about our warranty policies.

Yes, we offer extended warranty options for select products. Extended warranties provide additional coverage beyond the manufacturer's warranty for added peace of mind. Please inquire with our customer support team for details on available warranty options.

Yes, we offer hardware upgrade services to enhance the performance or capabilities of your computer. Whether you need to increase your RAM, upgrade your storage, or install a new graphics card, our technicians can help.

At this time, we primarily offer in-store repair services. However, depending on the nature of the repair and your location, we may be able to arrange on-site repair services on a case-by-case basis. Please contact us to discuss your requirements.

You can reach our customer support team via email at support@techlocity.store, by phone at 818-275-7719 or by visiting our store location during business hours. We are here to assist you with any inquiries or support needs you may have.

Unlike Amazon's sellers, Techlocity.store is a direct wholesale distributor. We source all products directly from the manufacturer, including their warranties. This allows us to sell our products on smaller margins than amazon.

Amazon often offers the lowest prices, but the source of the products can be unknown or varied, and you cannot always be sure if the item is new (it might be an OEM). However, with distribution pricing, you have assurance in case there are any issues with the unit or if it needs to be replaced after the 30-day window that Amazon typically offers for most of its technology gear. Please always read the fine print when purchasing from Amazon or eBay.
Absolutely not. However, we do resell refurbished hardware from the manufacturer, clearly labeled as "Renewed." Our Renewed products typically come with a one-year warranty directly from the manufacturer.
Yes, we take pride in setting up your equipment correctly. Please check out our services for a comprehensive list. CLICK NOW  OUR SERVICS
We directly source our products from the manufacturer. Being a certified reseller with Dell, HP, etc., we are committed to operating our business transparently and honoring warranty services.
Give us a call or complete the user-friendly form, and a member of techlocity.store will respond within an hour during business hours. CLICK NOW CONTACT US
We recommend reaching out directly to the manufacturer for support. The support services for each manufacturer are listed on their respective sites. If you encounter any difficulties with the manufacturer regarding replacement or repair initiation, please keep us informed, and we will attempt to work with the manufacturer on your behalf. CLICK NOW CONTACT US